Candidate FAQ Chatbot

Candidates have common questions about process, benefits, and timelines outside business hours.

AI can reduce repetitive effort and surface options humans still decide — when grounded in the right data and oversight.

A grounded chatbot answers recruiting FAQs with citations to official policy pages.

Approved career content is indexed for RAG; the bot escalates unknown questions to recruiters.

• Candidates
• Recruiters
• TA operations

• Relevant HRIS / ATS records
• Role or policy context
• Access and consent rules

• RAG
• LLM

No independently reported impact recorded for this item yet.

• Experience
• Efficiency

Bias inheritance, stale data, privacy obligations and over-automation of people decisions. Keep humans accountable for outcomes that affect careers.

Start narrow, define evaluation criteria, involve legal/HR governance early, and measure adoption plus quality — not only model accuracy.