Candidate Net Promoter Score

Candidate willingness to recommend the employer based on hiring experience.

Percentage promoters minus percentage detractors

Would candidates recommend our hiring process?

Detractors at offer stage often cite communication gaps.

• Business unit
• Geography
• Function
• Grade or level

• Trend over time
• Segment comparison
• Distribution

Process transparency, communication templates, and coordinator training.

Surveying only hired candidates.