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Analytical Method

Text Analytics

Extract themes and sentiment from open-text HR data at scale.

WorkforceDescriptiveDiagnostic

Purpose

Extract themes and sentiment from open-text HR data at scale.

Business questions

  • What topics dominate exit interview comments?
  • What candidate concerns appear in feedback surveys?

Data required

  • Clean employee event history
  • Consistent definitions
  • Adequate sample size

The method

Apply topic modeling, classification, and sentiment analysis to text corpora.

Example application

Summarize exit interview themes by manager and function quarterly.

How to interpret it

Qualitative feedback becomes measurable trend input for action plans.

Limitations

Privacy and anonymization requirements; sarcasm and context errors.

Updated 2026-08-09