Policy Q&A Chatbot

Policy PDFs are long and employees misinterpret rules on leave, conduct, and travel.

Less time on lookup. A person still owns anything that affects someone's job.

A policy chatbot answers questions with verbatim citations and version awareness.

Version-controlled policies are indexed; answers cite section numbers for verification.

• Employees
• HR shared services
• HRBPs

• Relevant HRIS / ATS records
• Role or policy context
• Access and consent rules

• RAG
• LLM

No independently reported impact recorded for this item yet.

• Experience
• Quality

Stale data, inherited bias, and privacy rules. Name a human who is accountable for career-affecting answers.

Start with one process. Agree how you will score it. Involve legal and HR before you scale. Track whether people use it, not only whether the model is accurate.