Root Cause Analysis

Structured investigation of metric anomalies to find underlying causes.

• Why did attrition spike in Q2?
• Why did offer acceptance drop suddenly?

• Clean employee event history
• Consistent definitions
• Adequate sample size

Combine drill-down, interviews, and driver analysis in a structured RCA template.

Investigate offer acceptance drop by segmenting on role, location, and comp band.

Documented causes prevent reactive fixes that miss the real issue.

Stopping at proximate causes; confirmation bias in narratives.