Demo contentIllustrative record — no real organizations, statistics or outcomes.
Metric
Overtime Rate
Are we relying on overtime to meet demand?
ProductivityDescriptiveDiagnostic
Definition
Overtime hours as a proportion of regular hours worked.
How to calculate it
(Overtime hours / Regular hours) × 100
Business question
Are we relying on overtime to meet demand?
How to read it
Sustained high overtime may signal understaffing or process inefficiency.
Recommended segments
- Business unit
- Geography
- Function
- Grade or level
How to visualize it
- Trend over time
- Segment comparison
- Distribution
Decisions it supports
Staffing levels, shift design, and workload rebalancing.
What can make it misleading
Excluding salaried overtime-eligible staff inconsistently.
Updated 2026-08-09